How to get help

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Getting an appointment with your doctor or a specialist

It may be a few weeks before an appointment with a preferred GP is available, and non-urgent referrals can take many months to be seen by a specialist (usually urgent referrals are expected to be seen in 2 - 4 weeks). These times are based on national averages and your experience may be different, and hopefully shorter. We hope that these timeframes will improve.

What doctors might ask about, and what they can do 

Your doctor will probably ask you about your menstrual and reproductive health, including details about your period. If you have been tracking your period, this may be a good time to share it with your doctor. This type of information can help identify conditions like ovulatory disorders or blood clotting disorders, and some others as well.

You may also be asked questions about:

  • use of contraceptive methods (current or previous)

  • previous pregnancies and deliveries

  • sexual lifestyle, and if you have ever had a sexually transmitted infection

  • previous pap-smear or HPV test results

  • history of infertility 

  • what medications you are taking (e.g., anticoagulants, antidepressants, corticosteroids, hormonal contraceptives or over the counter products)

Here’s a brief look at what your doctor (GP) or your specialist (gynaecologist) may ask about, and what they can do. For details see section below  

Menstrual and reproductive health

There are a variety of medical and surgical treatments to manage abnormal uterine bleeding.

The information shared with your doctor will help decide what sort of treatment, follow-up or further investigations you may need. The types of information your doctor or specialist may ask are shown below.

Sources:

  1. Magdalena Bofill. Evidence for treatment of heavy menstrual bleeding, women’s perceptions and current practice in New Zealand. PhD thesis. 2022. Available from https://hdl.handle.net/2292/64110

  2. Assessment and management of Abnormal Uterine Bleeding (AUB) in non-pregnant women of reproductive age group. New Zealand AUB working group.

Family and whānau health history is collected to determine underlying causes of abnormal uterine bleeding, as some causes can be inherited (hereditary), such as blood clotting (coagulation) disorders. Also, they may ask if you have a family history of endometrial, ovarian, breast or bowel cancer.

Family and whānau health history

Risk factors for endometrial cancer

Your doctor may request additional information about you, which may be unrelated to your menstrual health but help with assessing your risk for developing endometrial cancer, such as your body weight, diabetes or polycystic ovarian syndrome, among others.

If you see a GP (General Practitioner) about experiencing abnormal uterine bleeding, it’s possible that they will refer you to see a gynaecologist or other specialist. If this happens, you may need to decide between public and private healthcare. Both are good choices and provide care from experienced specialists. Your decision should be made based on what suits your needs and circumstances. Public care is free for those eligible private care may be funded by insurance or self-funded. The initial appointment costs usually start from around $250. The full cost depends on investigations and interventions required. 

Public and private healthcare

Investigations

Medical treatments

Frequently asked questions about contraceptive hormonal pills

Surgical treatments

Advocating for yourself in a medical environment

Going to the doctors can be a scary experience, and especially when you are going to talk about something as personal as your experience of a period. Here are some tips to help you advocate for yourself when you see your doctor. 

Here is a link to a helpful resource from ACC with questions to support your visit with your doctor.

Can you book an extra appointment? 

Booking a double appointment may mean that you can have more time to talk with your GP. There maybe an extra cost associated with this. 

Write things down before you go to the doctors

It may be helpful to write down what you want to say to your doctor and take it for the appointment.

Asking questions and practicing what you would like to say

It may be helpful to think about what you want to say and then practise before you go to the appointment with your doctor. It might also be useful to practise some lines in case there is a moment where you feel misheard or don’t understand what your doctor is saying. For example, “Could you explain that again...” or “it’s not quite like that, it’s more like this…”

At the end of your consultation, you can ask your doctor to share, or repeat, your care plan. You could also repeat it back to your doctor. This is a good way to summarise and check what has been discussed. For example, you could say something like: “Please can you repeat the care plan, I’d like to check I have it clear in my mind…” or, “For my understanding, I’d like to repeat back what you’ve said about my care plan …”

Bring a support person

Doctor’s appointments can sometimes be overwhelming. Bringing a trusted support person to an appointment could help you. They can be there to help if you find yourself feeling worried or frustrated; as well as being another set of ears and someone to take notes, they could also ask questions on your behalf.

Think about getting a second opinion

If you feel unsure about the advice your doctor gave you, you have the right to look for a second opinion. You can get a second opinion even if you're just curious about other approaches.

Keep learning

Learning about your body and what’s going on can be an empowering thing, especially in medical spaces. Understanding your own medical experience can help you stay an active decision-maker in your healthcare plan.

Which treatment is right for you?

As there are lots of different treatments, there is a lot to think about. Some of the treatments mean you may have to take pills every day. Others are irreversible like a hysterectomy. You, your whānau, support people and your doctor can work together to choose the treatment option that's best for your personal circumstance and experience of abnormal uterine bleeding. You have the right to health information that meets your needs and the right to make the decision that is right for you. This is outlined in the Code of Health and Disability Services Consumers' Rights (the Code). The Code establishes the rights of consumers, and the obligations and duties of providers to comply with the Code. It is a regulation under the Health and Disability Commissioner Act.  

When deciding on treatment options, some helpful things to ask may be, what are the possible side effects? What is the recovery like (if it is a surgical procedure)? What are the short and long term effects? What is the success rate of this treatment? How long can I be on this medication for?

Dr Geeta Kumar has developed a decision making aid for people in the United Kingdom. It has been made available by the University of Edinburgh and can be downloaded at the link below. It outlines the different treatment options, benefits and risks and was designed to help support decision making. It may be useful to use this aid to talk with your friends, whānau and family and with your doctor or specialist. 

Shared decision making aid for heavy menstrual bleeding


Take good care of yourself

Often easier to say than do, but taking care of yourself is really important because you are really important.

There are lots of things that you can do for you. Even if it is only for five minutes a day.